What we do
Crafted websites for nonprofits
Your website is your window to the outside world. Whether it’s a new supporter or a person in need, it’s so important to get digital right. That’s why we’re a web designer for NFP organisations. We create better digital experiences through collaborative discovery, sharp web design, and powerful CMS development.
We care about the organisations we work with and leverage our experience to tackle common problems faced.
Human centred design
We use human centred design methodologies to produce an excellent web design for NFPs and an easy user experience for all audience groups.
Easy to use technology
We’re fluent in a range of CMS platforms. We provide content training, web hosting and ongoing support via our Service Desk.
Daniel Frattaroli — Project Manager, IPS Workforce Development at Orygen
A web designer for NFP, helping organisations drive impact through their website.
We’ve developed hundreds of websites for a broad range of organisations across the nonprofit and for-purpose sectors. Our refined process ensures we deliver on time and on budget, and our team are dedicated to providing excellent service as a web designer for NFP organisations – our amazing clients.
HomeGround Real Estate
Plenty Valley Christian College
Our web design process for nonprofits
We kick off our projects with collaborative discovery workshops. Out NFP web consultant team will engage with your key stakeholders and unpack requirements. Using human centred design methodologies alongside recommendations from an audit of your existing NFP website, we recommend optimal information architecture and technology pathways.
With a strong heritage as a web designer for NFP, our team are passionate about creating award-level designs that are both functional and beautiful. We work collaboratively with our NFP clients to create an intuitive user experience that’s impressive and on brand.
Our web development team craft robust websites, configuring an easy editor experience and integrating with your key systems. We follow best practices to ensure our websites are fast, found in search, and accessible for all relevant audiences.
Building on recommendations from our discovery phase, we assist with content production. This includes specialist nonprofit copywriting, photography, and beyond. We provide a turn key solution with content load and data migration services.
Our upbeat CMS training sessions empower your team to manage your site post-launch. We cover general topics as well as your unique functionality. Training can be delivered in-person or online (or both!) and sessions are recorded for future reference.
We take the stress out of the go live process. To ensure a smooth transition to launch, we coordinate necessary technical changes and work through our go-live checklist. Hosting accounts and service plans are established, so you’re ready to set sail!
Website technology for nonprofits
We offer a range of CMS and eCommerce platforms, tailored to your needs. Rather than jumping to conclusions about technology choice, we seek to understand your unique organisation. We’ve always been passionate about providing an easy to use experience for content editors, while providing advanced functionality and integration when required.
Your NFP digital partner
At Heartburst, we’re about strong relationships not transactional projects. We want to partner with you in successful web design for your NFP, but more importantly in the success of your mission. Our purpose is to enable your impact.
Websites are not set and forget! Our Service Desk provides you with ongoing support as you add content, launch new initiatives and run campaigns. We have service plans available that allow your digital budget to ebb and flow throughout the year.
Once your website is live, our hard work is put to the test by real world users. Our Optimisation Plans provide regular consultation, insights and support to track your metrics toward digital success. Our focus includes analytics, search, conversion rate, and accessibility.
Reliable Australian based web hosting is a vital ingredient in the NFP tech stack. Our managed hosting services take the hassle out of running your website, with server infrastructure in local data centres and cloud providers. We monitor uptime 24/7 and we’re only a phone call away.
Samantha Gatherum-Goss — Manager, Home Ground Real Estate
Frequently asked questions
Web design budgets for NFPs can vary significantly depending on scope and requirements. We offer solutions for grass roots NFP startups through to enterprise nonprofits. Please contact us to arrange a quote.
A short, sharp web design project for and NFP can be completed in as little as 8 weeks. However, there are often many dependencies on timeframe, and we work with you to meet your delivery needs.
Simply contact us to arrange an initial chat. From there we provide a quote for your discovery phase alongside a ballpark estimate for the overall web design and development. Once we’ve confirmed requirements during discovery, we confirm the final quote. For some smaller projects, we provide a fixed price quote up front.
Yes, absolutely! We have hybrid working arrangements, so some meetings can be online. Where it’s best to travel, we choose economy fares to maximise value.
As above, yes we can. We have worked with international organisations, and can be flexible with meeting times based on time zone.