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What we do

WordPress Maintenance Plans

At Heartburst, we leverage advanced WordPress management tools to streamline software and plugin updates. By combining our expertise with cutting-edge automation, we ensure updates are handled efficiently, proactively identifying potential issues to minimize downtime and provide peace of mind.

Non-profit expertise

With nearly two decades of experience, we understand the unique needs of nonprofit organisations.

Keep your site secure

Keep your WordPress core, themes, and plugins up-to-date to ensure your site has the 
latest security enhancements. This reduces the risk of breaches, safeguarding your data and users.

Optimal performance

Ensure your website leverages the latest plugin features and enhancements to delivering optimal performance across all browsers and devices.

Invest in a Maintenance Plan to protect your website and maximize its potential!

Paired with our Digital Service Plans, you’ll get expert support to keep your site secure, fast, and feature-rich. These plans include:

  • Scheduled maintenance (on all paid plans)
  • Visual change detection
  • Real-time backups
  • Reporting and Analytics


Our maintenance plans are flexible to meet the needs of your digital solution and budget, ensuring your WordPress site runs smoothly and securely at all times.

Security

WordPress is a powerful open-source platform, but with frequent plugin and core updates, staying secure is essential. Developers release updates to patch vulnerabilities and enhance security. Our managed rollout ensures your website runs the latest compatible version—tested for stability—so you’re always protected without the risk of unexpected issues.

 

Features

Outdated plugins and themes can slow your site, introduce compatibility issues, and create costly technical debt. Our maintenance service keeps your website optimized, ensuring plugins and features stay up to date with the latest browser standards, device compatibility, and performance best practices—leading to a faster, more reliable experience for your users.

 

A managed service

Automatic updates can cause unexpected conflicts and downtime. Our scheduled, managed updates detect major issues before they impact your site, reducing risks and ensuring seamless functionality. With visual change detection and real-time backups, we catch problems before they become disruptions.

 

Frequently asked questions

With so many clients now using WordPress, and so many software updates continuously being released, there becomes the potential for issues that can go unnoticed without proper management.  Likewise, it’s important to keep WordPress updated due to security risks and also to utilise the latest features.

  • Scheduled updates with active monitoring (Staging sites tested before deployment to live site)
  • Visual change detection to catch unexpected issues
  • Real-time backups for disaster recovery
  • Comprehensive reporting so you stay informed


NOTE: Repair work in the event of issues is not included. This work can be completed via your Service Plan or Ad-hoc Service Request.

Automatic updates can occasionally cause unexpected conflicts. That’s why we recommend having a staging site to test updates before applying them to your live site. However, this is not compulsory.

WordPress Maintenance Plans are a proactive service to monitor software and plugin updates. Any issues that require changes/fixes to the website are not included, and are quoted prior to work on the issue commences.  This work can be completed via your Digital Service Plan, or via an Ad-Hoc Service Request.

No, repair work in the event of breakages is not included because we can’t estimate how long it will take to fix a problem until it arises. Once we diagnose the issue, we will provide an estimate.  We recommend having a Service Plan in place so that you have pre-budgeted hours to utilise if this occurs, or alternatively you can raise an Ad-hoc Service Request.

We provide hourly backups (via Acronis Cloud) and store multiple restore points for added security.

Our Standard Plan is $75/month excluding GST.  For complex websites we have the Custom Plan, which requires a quote.  Please contact us to get started.

Ready to partner with a reliable digital support team?