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Campaign Management

Launch Campaigns that Reach Supporters

This is where your campaign goes live. We manage the rollout across email, ads, and social, ensuring everything runs smoothly, tracks correctly, and delivers results. Whether it’s a one-off appeal, a giving day, or an always-on campaign, we’ll launch it with impact.

Services in This Pillar:

Email Marketing & Journeys

Purpose / Outcome
We manage and execute your fundraising email campaigns end-to-end, from compelling donation asks to automated journeys that build loyalty. Whether it’s a one-off appeal or a long-term sequence, we make sure your emails are delivered, opened, and acted on.

Inclusions / Deliverables

  • Campaign email management – setup, testing, and sending

  • Platform support – Mailchimp, Campaign Monitor, Raisely, Funraisin, ActiveCampaign, Klaviyo, Salesforce MC

  • Automated journeys – welcome flows, reminders, post-gift thank-yous

Approach / Methodology

  1. Planning & strategy – define goals, timing, and audiences

  2. Setup & build – write/upload copy, build responsive templates, configure triggers

  3. Testing & launch – device checks, QA, and send execution

  4. Review – performance snapshot + recommendations for improvement

Purpose / Outcome
We coordinate all moving parts to deliver your campaign seamlessly across email, ads, social, and landing pages. Our role is to keep everything aligned, tested, and on time, so you launch with confidence.

Inclusions / Deliverables

  • Campaign rollout calendar and channel coordination

  • QA across emails, ads, landing pages, donation forms

  • Internal approvals and sign-off process

  • Launch-day monitoring and early performance watchlist

Approach / Methodology

  • Kickoff & planning → rollout calendar & task assignments

  • Coordination & build → align channels, manage stakeholders

  • QA & testing → links, UX, visual consistency

  • Launch execution → live checks and troubleshooting

Purpose / Outcome
We plan, launch, and optimise paid ad campaigns to maximise reach, traffic, and conversions. With expert targeting and ongoing adjustments, we make sure your ad spend delivers results.

Inclusions / Deliverables

  • Ad campaign setup (audiences, creative, budgets)

  • Ongoing monitoring and bid/targeting adjustments

  • A/B creative testing

  • Mid-campaign check-ins + final reporting

Approach / Methodology

  • Discovery & goal setting → define platforms, KPIs, budget split

  • Campaign build & launch → setup creative, targeting, and tracking

  • Optimisation & testing → monitor KPIs, test variations, adjust mid-flight

  • Reporting & handover → results + recommendations for next steps

Purpose / Outcome
We design and launch acquisition campaigns that grow your supporter base using petitions, pledges, or downloadable impact content. These campaigns expand your reach while building a pipeline of warm prospects for future fundraising.

Inclusions / Deliverables

  • Lead magnet strategy and creative

  • Ad setup + landing page build

  • CRM/email list integration

  • Automated nurture emails for follow-up

Approach / Methodology

  • Strategy & planning → define target, offer, channels, budget

  • Creative development → produce ads and landing pages

  • Build & integration → connect sign-ups to CRM + email flows

  • Monitoring & optimisation → track results and refine

  • Wrap-up → report and recommendations for scaling

Purpose / Outcome
We help you deliver high-impact fundraising events — from 24-hour giving days to peer-to-peer challenges — by ensuring tools, comms, and live-day execution are ready to go.

Inclusions / Deliverables

  • Campaign build: messages, content, graphics, rollout plan

  • Fundraising tool setup: giving day platforms, P2P pages, match funders

  • Countdown comms and live-day updates

  • Monitoring and adjustments during event

Approach / Methodology

  • Planning & setup → define goals, configure platform, confirm match funders

  • Build & content → create assets, schedules, and appeals

  • Pre-event → countdown comms, supporter activation

  • Live-day → real-time updates, urgency boosts, troubleshooting

  • Wrap-up → thank-you comms and reporting

Purpose / Outcome
We schedule and publish your approved content across platforms to maintain consistent presence during the campaign window.

Inclusions / Deliverables

  • Post scheduling (Meta Suite, Hootsuite, Buffer, etc.)

  • Caption and hashtag optimisation

  • Optional moderation alerts & escalation guidance

Approach / Methodology

  • Planning → confirm posting calendar and platforms

  • Setup → load content, refine copy/hashtags

  • Launch → schedule and monitor rollout

  • Review → snapshot of reach, engagement, top performers

Purpose / Outcome
We monitor your live campaigns and make agile adjustments to improve performance in real-time. By reallocating budget, swapping creatives, and refining targeting, we keep results trending upward.

Inclusions / Deliverables

  • Ongoing performance monitoring (ads, email, social, web)

  • Budget reallocations and targeting adjustments

  • Creative swaps for underperforming assets

  • Live performance dashboard (if scoped)

Approach / Methodology

  • Setup → configure tracking and define KPIs

  • Monitoring → review performance daily/weekly

  • Optimisation → adjust spend, audiences, or creative mid-flight

  • Review → share insights and improvement recommendations

What We Can Help You With

From one-off projects to ongoing partnerships, we deliver across the full marketing mix. Some organisations come to us for a single campaign, others rely on us month after month to manage channels like email, ads, or SEO. Whatever the scope, our role is to bring clarity, creativity, and consistency, helping your nonprofit engage supporters and grow impact.

Digital Fundraising

Strategy

Campaign Creative

Content Production

Email Marketing

Automation

Google Ads Grant

Paid Media

SEO

Donor Journey Mapping

Landing Pages

NFP service participants
Working with Heartburst was a great experience for our team. We were lucky enough to have Nick lead us through a very well thought out design session, Hermes on hand with very prompt updates / fixes, and the end product captured the look and feel that we were hoping for when we started the project. A big thank you to the whole team for all the hard work and collaborative approach.

Daniel Frattaroli — Project Manager, IPS Workforce Development at Orygen

Frequently asked questions

We specialise in nonprofits, charities, and for‑purpose organisations. But we do also offer a number of services for commercial clients as well.

Yes, we can manage standalone campaigns, but we recommend starting with strategy so your spend is effective.

It depends on scope, from a one-off workshop to a 12-month 12 months engagement. We’ll recommend the right path after our first conversation.

Yes, absolutely! We have hybrid working arrangements, so some meetings can be online. Where it’s best to travel, we choose economy fares to maximise value.

As above, yes we can. We have worked with international organisations, and can be flexible with meeting times based on time zone.

Team of NFP web designers

Ready to Grow Your Impact?

Book a free strategy call today and see how Heartburst can help your NFP plan, launch, and scale campaigns that make a difference.